Partner Tech PT-6212 Wartungshandbuch

All in one POS TerminalPT-6212Service Manual

2 C H A P T E R 1 G E T T I N G S T A R T E DIdentifying components This section describes the parts and connectors on the machine. Front-right

3Rear view1Figure 1.3 Rear viewComponent Description1 2x20 VFD customer display2 Printer paper exit 3 80mm thermal receipt printer4 Printer button32

4 C H A P T E R 1 G E T T I N G S T A R T E DI/O connectorsFigure 1.4 PT-6212 I/O connectors521 3 46 7 8 9 10Connector Description1 COM4 port2

5CHAPTER 2BIOS SETUP The primary function of the BIOS (Basic Input and Output System) is to identify and initiate component hardware. The BIOS paramet

6 C H A P T E R 2 B I O S S E T U PEntering the Setup Utility When you power on the system, BIOS enters the Power-On Self Test (POST) routines.

7Using BIOS When you start the Setup Utility, the main menu appears. The main menu of the Setup Utility displays a list of the options that are availa

8 C H A P T E R 2 B I O S S E T U PStandard CMOS featuresSelecting Standard CMOS Features on the main menu displays the following menu:Date and

9IDE Channel 0/2/3 Master/Slave This eld is used to congure the IDE hard drive installed in the system. Move the cursor to highlight the IDE Primary

10 CHAPTER 2 BIOS SETUPAdvanced BIOS FeaturesSelecting Advanced BIOS Features on the main menu opens up this screen:Virus WarningWhen enabled, this i

11APIC ModeThis item is used to activate the ACPI (Advanced Conguration and Power Management Interface) Mode.IMPORTANTACPI is a power management spec

12 CHAPTER 2 BIOS SETUPCPU FeatureSelecting CPU Feature opens up this screen. Phoenix - AwardBIOS CMOS Setup UtilityCPU Feature Delay Prior to Therma

13Hard Disk Boot PrioritySelecting Hard Disk Boot Priority opens up this screen. Phoenix - AwardBIOS CMOS Setup UtilityHard Disk Boot Priority 1. Ch2

14 CHAPTER 2 BIOS SETUPAdvanced Chipset FeaturesThis option displays critical timing parameters of the mainboard. Leave the items on this menu at the

15System/Video BIOS CacheableThese items allow the video and/or system to be cached in memory for faster execution. We recommend that you leave these

16 CHAPTER 2 BIOS SETUPIntegrated PeripheralsThis option denes the operation of peripheral components on the system’s input/output ports.Onboard Ser

17► OnChip IDE DeviceUse this item to enable or disable the PCI IDE channels that are integrated on the mainboard. Select the item and press <Enter

18 CHAPTER 2 BIOS SETUP*** On-Chip Serial ATA Setting ***The following items allow you to congure the settings about On-Chip Serial ATA.SATA ModeThi

19► Onboard DeviceUse this item to enable or disable the PCI devices that are integrated on the mainboard. Select the item and press <Enter> to

20 CHAPTER 2 BIOS SETUP► SuperIO DeviceUse this item to change settings for I/O devices. Select the item and press <Enter> to open the followin

21Power Management SetupUse these items to control system power management. Modern operating systems take care of much of the power management. This m

iCopyrightThis publication, including all photographs, illustrations and software, is protected under international copyright laws, with all rights re

22 CHAPTER 2 BIOS SETUPPower On by RingUse this item to enable modem activity to wakeup the system from a power saving mode.Resume by AlarmWhen set t

23PnP/PCI CongurationsThis option congures how PnP (Plug and Play) and PCI expansion cards operate in the system. Both the ISA and PCI buses on the

24 CHAPTER 2 BIOS SETUPPhoenix - AwardBIOS CMOS Setup UtilityIRQ Resources IRQ-3 assigned to [Reserved]IRQ-4 assigned to [Reserved]IR

25PC Health StatusOn mainboards that support hardware monitoring, this item lets you monitor the parameters for critical voltages, and critical temper

26 CHAPTER 2 BIOS SETUPFrequency/Voltage ControlUse these items to control system frequency and voltage.Frequency/Figure 2.16 Voltage Control menuSpr

27Other BIOS OptionsThis section covers the other options that are available from the main menu:Load Fail-Safe DefaultsThis option opens a dialog box

28 CHAPTER 2 BIOS SETUPSet Supervisor and User PasswordsThese items can be used to install a password. A Supervisor password takes precedence over a

29CHAPTER 3INSTALLING DRIVERS AND SOFTWARE This section explains how to install the drivers for the PT-6212.The following topics are described.Driver

30 CHAPTER 3 INSTALLING DRIVERS AND SOFTWAREIntel Chipset DriverThe Intel Chipset Software Utility updates the Windows XP/2000 INF les so that the I

31Browse the ReadMe Information, then click Next.4. The Intel Chipset Software Utility les are installed to the system. When prompted to restart, sel

iiAbout this manual The service manual provides service information for the PT-6212. This manual is designed to help train service personnel to locate

32 CHAPTER 3 INSTALLING DRIVERS AND SOFTWAREIntel Chipset Graphics DriverThis utility installs the Intel Extreme Graphics 2 drivers for Windows XP/20

33Read the License Agreement, then click 4. Yes to begin installation.When installation is completed, select 5. Yes, I want to restart my computer n

34 CHAPTER 3 INSTALLING DRIVERS AND SOFTWAREVIA Audio DriverRefer to the following to install the VIA Vinyl Audio Driver.Browse to the 1. \DRIVER\SO

35Click 5. Next to continue.Click 6. Next to continue

36 CHAPTER 3 INSTALLING DRIVERS AND SOFTWARESelect 7. Yes, I want to restart my computer now and then click Finish.LAN DriverThe network driver supp

37Click 3. Install to begin installation.When installation is completed, click 4. Finish.

38 CHAPTER 3 INSTALLING DRIVERS AND SOFTWARETouch Screen DriverRefer to the following to install the touch screen driver.Browse to the \DRIVER\Touch\

39System will give you a warning, click 4. Ok to continue.Check the box for 5. None and then click Next to continue.Uncheck the box for 6. Support

40 CHAPTER 3 INSTALLING DRIVERS AND SOFTWAREClick 7. Next to continue.Click 8. Next to continue.

41Click 9. Yes, I want to restart my computer now and then click Finish.Calibrating the touchscreenFollow these instructions to calibrate the touchsc

iiiTABLE OF CONTENTSCHAPTER 1 GETTING STARTED ... 1Unpacking the machine ...

42 CHAPTER 3 INSTALLING DRIVERS AND SOFTWAREClick the 3. 4 Points Calibrattion button.Use your nger to touch the blinking X Symbol on the screen un

43CHAPTER 4LOCATING THE PROBLEM Refer to this section to locate the problem with the machine. The following topics are described.General checkout guid

44 CHAPTER 4 LOCATING THE PROBLEMRefer to the following to prevent incorrect cash drawer status detection by the system:Port I/O Port Address Bit Con

45Touch screen symptomsSymptom Corrective ProcedureTouchscreen does not • functionNo virtual mouse• Cursor doesn’t follow when • touching the screenIn

46 CHAPTER 4 LOCATING THE PROBLEMUSB symptomsSymptom Corrective ProcedureUSB device does not function• Check that the USB device is detected in Wind

47Mainboard jumper settingsBefore replacing the mainboard, ensure that the problem is not due to an incorrect jumper setting or a loose connection.Set

48 CHAPTER 4 LOCATING THE PROBLEMMainboard jumpersJ2 J4 J3J5 J1PT-6212 mainboard Figure 4.2 jumpersJumper Setting DescriptionJ1J2J3J4J51 1 11 1

49PT-6212 mainboard connectorsFigure 4.3 Mainboard connectorsconnector to LCD panelconnector to speakerconnector to thermal printerconnect to touch pa

50 CHAPTER 4 LOCATING THE PROBLEMInverter connectorsFigure 4.4 Inverter connectorsconnector to mainboardconnector to LCD

51CHAPTER 5REPLACING FIELD REPLACEABLE UNITS (FRUs) This chapter provides instructions for replacing FRUs. The following topics are described.Safety a

ivCHAPTER 4 LOCATING THE PROBLEM ... 43General checkout guidelines ...

52 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)CAUTIONTo prevent static damage to components, wear a grounded wrist strap. Alternatively, disch

53Front PanelRemove the three screws.1. Open the front panel.2. MSRBefore proceeding, remove the following FRUs.“Front Panel” on page 55.• Disconnect

54 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)MainboardBefore proceeding, remove the following FRUs.“Front Panel” on page 55.• Disconnect the

55Hard driveRemove the screw.1. Pull out the hard drive tray.2. Disconnect the power cable and 3. data cable from the hard drive.Remove the four screw

56 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)Thermal PrinterPress the release and open the printer cover. 1. Find the screw in the center o

57Customer DisplayRemove the screw.1. Disconnect the cables 2. from the mainboard.Slide out the customer 3. display.SpeakerBefore proceeding, remove t

58 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)LCD PanelBefore proceeding, remove the following FRUs.“Front Panel” on page 55.• Disconnect the

59Touch PanelBefore proceeding, remove the following FRUs.“Front Panel” on page 55.• “LCD Panel” on page 60.• Remove the touch panel.1. Remove the 4

60 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)

61APPENDIXPART LIST AND SPECIFICATIONExploded diagram main partsFigure 6.1

vLIST OF FIGURESFigure 1.1 Unpacking the machine ... 1Figure 1.2 Front-right view ...

62 APPENDIXExploded diagram printer partsFigure 6.2

63NO. DESCRIPTION ITEM NO1 Link Body 25003500H1300 2 Logo 21004500H6000 3 Front bezel 25000500H1300 4 LCD bracket (1) 21004500H6002 5 LED 25

64 APPENDIXSpecicationsLCD 12.1” TFT-LCD, resolution is 1024 x 768 Touch 5-wire Resistive touch (PS/2 interface)CPU Intel Celeron-M Processor @ 1GH

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1CHAPTER 1GETTING STARTED This chapter describes how to unpack and identifying components on the device. The following topics are described. Unpacking